Shipments will be sent via the United States Postal Service, UPS Ground, or UPS SurePost. To
help keep our prices low we will ship your product via the most
affordable method of the three which is determined by our “rate shop”
calculator which determines our shipping cost based on the size and
weight of the package, the delivery zone, and whether the delivery is to
a commercial or residential address. Generally,
but not always, packages being shipped to a commercial address or
packages weighing over 9 lbs will ship via UPS Ground. Residential packages weighing less than 9 lbs will usually be delivered by USPS.
Because
your package may be delivered by either UPS or USPS please provide your
physical shipping address, and if you have a PO Box for USPS shipments
then please provide that with your shipping address as well.
No matter what delivery method we use, you can be assured that we will ship your order out as quickly as possible. We ship all in stock orders the same business day as long as the order is received by 3pm CST. Any orders received after 3pm CST will ship the following business day. Please keep in mind that any orders made after 3pm CST on Friday will not ship out until the following Monday.
The map below shows the delivery
estimates for UPS Ground Shipments. This is just for reference if your
package does ship UPS Ground. If your order ships via UPS SurePost one
business day will be added to the delivery schedule below. If your
order ships via USPS then your order will be delivered anywhere between 1
to 5 business days depending on the delivery distance from our location
in Springdale, Arkansas.
*Please note that our free shipping is to the 48 contiguous states. Any area outside of the 48 states will have to pay additional shipping costs (HI, AK, PR, etc.)
Returns and exchanges are accepted within 14 days of the receipt of the merchandise. A full refund or exchange will be given if the merchandise is found to be damaged, defective, or not as described in the auction. Returns for any other reason will get a refund minus the cost that was incurred by TUFFmailers to ship the item. Before making a return, the buyer must contact TUFFmailers via email in order to obtain a return approval number, or the return will not be accepted. |
0 Items (Empty)
